Maintenance & Support
A retainer that gives you direct access to the people who know your store — for bugs, updates, new features, and anything else that comes up.
Ongoing · scoped on a free strategy call
1,000+
Stores built
$3.2M+
Revenue generated
85%+
Client retention
4.9
Avg. rating
Trusted by brands worldwide
— IN SHORT
Shopify maintenance and support is a monthly retainer that keeps your store fast, stable, and evolving — bug fixes, platform updates, performance monitoring, and new feature work, with a 24-hour response SLA and direct access to the developers doing the work. Cancel anytime with 30 days' notice.
— OVERVIEW
Overview
Most agencies disappear after launch. We don't. Our maintenance retainer gives you a fixed monthly allocation of development hours, a priority SLA, and direct communication — no ticket queue, no project manager layer. We're the team that built your store, so we don't need onboarding time to fix something. We handle Shopify platform updates, app compatibility issues, speed monitoring, and new feature development as your store evolves.
AT A GLANCE
Who is this for?
- Stores whose original developer disappeared after launch
- Growing brands that need ongoing dev capacity without hiring in-house
- Stores where every Shopify or app update is a small anxiety event
- Teams shipping regular campaigns who need landing pages and features built reliably
What's included
— HOW IT WORKS
Our maintenance & support process.
- Step 1
Onboarding audit
Code, app stack, and performance baseline documented — whether we built the store or are inheriting it.
- Step 2
Monthly allocation
A fixed block of development hours, spent on whatever matters most that month: fixes, features, or optimization.
- Step 3
Proactive monitoring
Core Web Vitals, app compatibility, and platform updates watched continuously — problems fixed before customers notice.
- Step 4
Monthly health report
What was done, what it cost in hours, store performance trends, and what we recommend next.
How pricing works
Tiered monthly retainers by hours allocation. Unused context never resets — we know your store, so no hour is spent re-learning it. Overages billed transparently at the standard rate.
Common mistakes to avoid
- Running with no retainer, then paying emergency rates when checkout breaks on a Friday
- Letting app and platform updates pile up until one of them breaks something silently
- Hiring generalist developers who need paid onboarding time for every small Shopify fix
- Treating maintenance as pure insurance instead of using the hours to compound improvements
— FAQ
Questions about
this service
Still have something else in mind? We'll give you a straight answer.
Or email us at project@amoni.io
— 05 / CLIENT LOVE
What clients say
Kathrin Fesenmeyer
HERBSOM
Rayan A.
AJIRAH
Marco Beck
KINETIK
Bhaskar Dahal
NEPAL HILLS TEA

Dom
United States

Candace Martino
United States

Lilly E.
Australia

Clasanoire GmbH
Switzerland
Jonas
Germany

tarikerol
Switzerland

mattokeidas
Finland

mbalsimo
United States

joeyfarese
United States
ufcbio
United States

herbeslopez
United States
rich_q123
United Kingdom
— 07 / LET'S BUILD
Ready to build a store that actually converts?
Free 30-minute call. We'll review your store, identify the gaps, and tell you honestly if we're the right fit — no pitch deck, no pressure.
PHONE
+91 73397 26403
LOCATION
Jaipur, India
RESPONSE
Within 24 hours
STATUS
✦ 2 spots open — August 2026
